*”Drawback: I misplaced entry to my Coinbase account, since I’ve not entry to my 2FA credentials.*
*Proposed answer, by Coinbase-Web site, is to confirm my id by importing official, authorities issued paperwork (for US: Nationwide ID card or drivers license and outdoors US: Passport). Right here the actual drawback begins: Once I initially arrange my account, I used my US drivers license. Based on Coinbase-Web site I’m purported to add that doc, which I did. Sadly that doc will not be accepted, as a result of it expired (truthful!). So, I attempted to add my passport, as required for non-US citizen, however that fails as effectively, as a result of – I assume – Coinbase expects a US doc, since my residency is listed as US.*
*Since I not too long ago moved again to my residence nation (EU), I’ve not the possibility to acquire a renewed US drivers license. So, I can solely present my passport. However to make Coinbase-Web site settle for my passport, I would like to vary my residency, which isn’t potential for me as I can not log into my account*
That is a quote from my yesterdays publish from a throw-away-reddit account.
u/coinbasesupport reached out to me tremendous shortly and requested me for my case quantity, which I offered (#13651475). Moreover I used to be requested to offer my nation of residence, by answering the e-mail which offered me the the case quantity, which I did. Last item I heard was, that the data was acquired, that the ticket was escalated to a specialist of their account staff and that they are going to be in contact with me. Sadly this did not occur to this point. @ u/coinbasesupport Please test yet one more time on my case and let me know after I can anticipate to be contacted by way of e mail to resolve this subject. Thanks prematurely in your steady assist!