3 weeks in the past, some folks reported that there’s a connection downside. Quick-forward until this present day and a LOT extra are reporting this, together with myself. The web site works, however you’re logged out from the app and when making an attempt to log again in, it provides the identical connection error that a number of us(Romanian customers) are reporting. Any concepts?
This subreddit is a public forum. For your security, do not post personal information to a public forum, including your Coinbase account email. If you’re experiencing an issue with your Coinbase account, please [contact us](https://help.coinbase.com/en/contact-us.html) directly.
If you have a case number for your support request please respond to this message with that case number.
You should only trust [verified Coinbase staff](https://help.coinbase.com/en/coinbase/other-topics/other/is-coinbase-present-on-social-media.html). Please report any individual impersonating Coinbase staff to the moderators.
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/CoinBase) if you have any questions or concerns.*
Hi there, u/Natural_NoChemical. Thanks for letting us know.
We’re sorry to hear that you’re experiencing issues, but we’re happy to take a closer look into this for you. Just to rule out any device issues, can you please try these troubleshooting steps and letting us know if this resolves this issue for you?: https://help.coinbase.com/en/coinbase/other-topics/troubleshooting-and-tips/app-troubleshooting
If not, can you please provide us with any additional information that you may have about this issue, and what you are seeing, and we’ll be happy to look into this further.
Thank you!