I did the silly factor and reset my previous telephone with out transferring Google auth to the brand new telephone. The previous telephone quantity is ported and unchanged. I had no strategy to fetch the GA code from the previous telephone, so couldn’t log in from the brand new telephone. I went by means of the CB help course of the place I despatched them photograph of drivers license. Inside 24 hours, I received a textual content saying I may now login. Nice! So I went to the app (IOS) logged in, and proceeded to the safety settings to swap out the previous 2FA methodology for the brand new. Nope…they nonetheless needed the previous GA code to do this! So…contacted help through chat. It was no use. After an hour of round chatting I gave up. I logged out, and now I am again at the place to begin. Have as soon as once more submitted my drivers license, and assume they may give me login entry once more…however undecided how I will eliminate the previous 2FA methodology within the account with out entry to the previous generator. Anybody else encounter this?
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